What We Collect and Why It Matters
We collect the information you provide when creating your account — your name, contact details and the payment method you register, whether that is a JazzCash mobile number, an Easypaisa wallet ID or a Raast-linked bank account. Transaction records associated with those wallets are retained so
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we can verify deposits, process withdrawals and respond to any disputes you raise. We also collect device and session data — your browser type, IP address and login timestamps — to detect unauthorised access and keep your account protected. Cookies on our site record session preferences
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and help us serve the correct version of the lobby for your device. We do not sell your personal data to third parties. Data may be shared with payment processors, fraud-prevention services and, where required, regulatory bodies — always subject to the applicable laws in eligible
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regions. Your personal information is stored on servers with encryption in transit and at rest. Access to stored data is limited to staff and systems with a specific operational need. This policy applies to account holders in regions where access is permitted under local law.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.